Your privacy is important to us. This Privacy Policy describes how Heal with Sound (“we,” “our,” or “us”) collects, uses, and protects information obtained from users (“you” or “your”) through our website, healwithsound.com.au, and any associated online services or platforms we operate.
We only collect personal information when it is necessary to provide a service to you, such as when you contact us, book a session, or subscribe to our communications. The types of information we may collect include your name, email address, phone number, and any details voluntarily provided through forms or correspondence.
We collect personal information by fair and lawful means, with your knowledge and consent. When collecting data, we explain why it is needed and how it will be used.
We use your information to: provide and deliver requested services; respond to inquiries or customer support requests; improve our offerings and website experience; and send updates, newsletters, or promotional information (only if you’ve opted in). We will never use your personal information for unrelated purposes without your consent.
We retain collected information only as long as necessary to provide you with the requested service or to comply with legal obligations. All stored data is protected within commercially acceptable means to prevent loss, theft, unauthorised access, disclosure, copying, use, or modification.
We do not share, sell, or rent your personal information with third parties, except when required by law or legal process, or to trusted service providers who assist in operating our website or conducting our business under strict confidentiality agreements.
Our website may use cookies or similar technologies to improve your browsing experience and analyse site performance. You can choose to disable cookies through your browser settings; however, some site features may not function properly as a result.
Our website may contain links to external websites not operated by us. Please note that we have no control over the content or privacy practices of those sites and cannot accept responsibility for their policies or actions. We encourage you to review the privacy policies of any external websites you visit.
You have the right to access, correct, or request deletion of your personal information; withdraw consent for data processing where applicable; and decline to provide personal information (though this may limit access to certain services). To make a privacy-related request, please contact us using the details provided on our Contact Page.
Your continued use of our website signifies your acceptance of this Privacy Policy and the practices described within. If you do not agree, please discontinue using our site and services.
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be clearly posted on this page.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us through our Contact Page.
This policy is effective as of 26 October 2025, and supersedes any previous versions.
Join our early interest list to receive updates, exclusive offers, and event invitations.
